Terms & Conditions

1. General Conditions

• Agreement to Terms: By accessing and using our website, you confirm that you are at least 18 years old or are visiting the site under the supervision of a parent or guardian. You agree to these Terms, our Privacy Policy, and our Delivery & Returns Policy.
• Website Content: All content on this website, including text, graphics, logos, images, and software, is the property of Nassj or its content suppliers and is protected by Egyptian and international copyright laws.
• Modifications: Nassj reserves the right to update, change, or replace any part of these Terms at any time by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. Products and Services

• Product Descriptions: We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, we do not guarantee that the colors, information, or other content available on the site is accurate, complete, reliable, current, or error-free.
  
   
• Pricing: All prices are listed in Egyptian Pounds (EGP) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change product prices at any time without prior notice. The price charged will be the price displayed at the time of your order.
  
   
• Availability: All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
  
   
• Quality Guarantee: As stated in our Return Policy, if there is a manufacturing issue with any item, we’ve got your back. Please contact us immediately with details.

3. Ordering and Payment

• How to Buy Online: Simply browse our collection, add desired items to your cart, and proceed to checkout.
• Account Requirement: While not mandatory, creating an account makes it easier to track your orders, manage your details, and reorder in the future.
• Payment Methods: We accept secure online payments via credit/debit cards. We also offer a Cash on Delivery (COD) option for your convenience.
• Payment Security: Online payments are processed using top-level encryption to ensure the security of your data. We do not store your full credit card details on our servers.
• Discount Codes: If you have a valid discount code, you can apply it at checkout to enjoy the reduction. Only one discount code can be used per order.

4. Shipping and Delivery

• Delivery Area: Nassj currently ships only within Egypt.
• Shipping Fees: Shipping costs are determined by your location and order specifics, and will be calculated and displayed at checkout.
• Delivery Timeframe: Orders are typically delivered within 3 to 7 working days.
• Free Shipping: Free shipping is available on orders exceeding a certain amount, details of which will be provided during the ordering process.
• Order Tracking: You will receive updates to track your order’s status once it’s dispatched.
• Late Orders: For any delays, please contact our customer care.

For more detailed information, please refer to our full Delivery & Returns Policy.

5. Returns and Exchanges

• Return Window: You can return or exchange an item within 30 days from its delivery date, provided it is in its original condition.
• Condition of Items: Items must be in original condition (unworn, unwashed, with all tags) for returns or exchanges.
• Return Shipping: Customers are responsible for return shipping costs for exchanges or returns due to change of mind.
• Refunds: Refunds are processed to your original payment method once the returned item is received and inspected.
• Damaged Items: If you receive a damaged item, please send a picture to our customer support team immediately for prompt resolution.
• Cotton Shrinkage: Normal cotton shrinkage (4-6%) is expected. Significant shrinkage beyond this, indicative of a manufacturing issue, is covered by our quality guarantee.

For comprehensive details on returns and exchanges, please consult our dedicated Delivery & Returns Policy.

6. User Conduct

• You agree not to use the website for any unlawful purpose or in any way that could harm Nassj or any third party.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

7. Intellectual Property

All trademarks, service marks, and trade names of Nassj used in the site are trademarks or registered trademarks of Nassj. You may not use these without prior written permission from Nassj.

8. Limitation of Liability

Nassj shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Nassj has been advised of the possibility of such damages.

9. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Egypt.

If you have any questions about these Terms & Conditions, please contact us at:

• Email: info@nassjwear.com
• Phone: +201060773805

Last Updated: June 18, 2025